NBN Co CEO Bill Morrow has announced that come the end of 2018, he will be stepping down in his role, 2 years before the project is currently due to be completed. This latest high profile resignation follows chief corporate affairs officer Karina Keisler’s announcement that she’ll be leaving in the summer. Despite high praise for Malcom Turnbull, who said Morrow ‘turned the project around’, whilst the PM used the opportunity to take a dig at his political rivals, Morris leaves in a period of continuous turmoil for the company. Many customers have been disappointed at the speeds of their NBN, as they were much slower than advertised by partners like Telstra and Optus, the former of which already offered compensation to their customers at the end of last year. More recently the company have delayed the HFC cable rollout due to connection issues on the network, claiming to be focusing on a better quality for the customer, but it’s little consolation to see the new timetable delayed by months. Morrow himself has stated that customers are being left behind in the rollout and despite a positive outlook from the government, a 3rd CEO change in 4 years, coupled with ever altering plans from NBNCo, only adds to the lack of confidence from Australian consumers.