FAQS

General Questions

I forgot my password, What do i do?

Depending on Item condition, within 7 days of receiving product. after 7 days you will have to contact manufacturer, you can contact us for further details

If item is received in non optimal condition please contact customer Service

Sorry but we cannot refund if you change your mind.

Shop's & Orders

i placed an order as a guest, how do i track my order?

We update each order via email through out the progress of order completition including a tracking number, you can use the tracking information with australia post. you can also log into your account at any time and ue the on site order tracking to find out the progress of your order.

What is your Returns Policy?

Depending on Item condition, within 7 days of receiving product. after 7 days you will have to contact manufacturer, you can contact us for further details

If item is received in non optimal condition please contact customer Service

Sorry but we cannot refund if you change your mind.