A few days ago NBN.co released its new wholesale broadband agreement (WBA3), which has apparently been in the works, and negotiations for the past 2 years. The new WBA3 would focus on new measures that would be aimed at helping to “further improve the experience of end users on the NBN network”. With a major increase in number of complaints received by the telecommunications industry ombudsmen flagged this as a major cause for concern with the growth rate of service complaints wholesale broadband agreement Australia’s consumer watchdog has launched a public inquiry into National Broadband Network (NBN) wholesale service standards to work out whether regulation is required to enforce service agreements with retail service providers after a years increase of 159.3 per cent.
The WBA3 will bring NBN.co focusing on the service requirement of the wholesale service, which can in turn impact what is received in homes and businesses. With the increase in complaints and the public inquiry NBN.co are not concerned about cost of service as they still are over budget and in debt for the roll out of the NBN. With Bill Morrow, who said on 14 November that, “together, we are revisiting processes and making adjustments to make improvements at all service levels a priority”.
In conclusion; for the time being costs for broadband on the NBN will not lower.