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Users of Amazon’s Alexa were left confused, due to the smart device seemingly succumbing to the AWS outage. Poor Alexa has been noted to give replies stating ‘Sorry, something went wrong’, or losing her voice completely, giving no reply. The outage occurred on Friday, affecting homes and businesses across the U.S, particularly the East Coast and California. Amazon Web Services, for their part, were investigating this ‘increased packet loss’ and within a few hours, noted on their dashboard that they had resolved the issue, stating within 4 hours of the first update that the connection loss had been solved.
Other servers that rely on AWS, such as Slack, were also not working during the connection loss, leaving many businesses who rely on Slack or Alexa, at a loss. Although Alexa could be accessed using the app with limited success, Amazon’s leading lady losing her voice is eerily reminiscent of the company’s Super Bowl ad just last month, where Alexa’s lost voice is replaced by various celebrities. Sadly, this time there was no Gordon Ramsey, Rebel Wilson or Cardi B to take her place! Although, with reports coming in of Alexa emitting a creepy laugh, the silence could be preferable? Hopefully, these two issues are the last we hear of for a while from Amazon and Alexa.
I wonder what jeff bezos has to say about thier semi predictive superbowl ad now ? lucky for consumers we diddnt have rebel wilson on a call with our speaker while in the bath….